Warranty Claims, Returns & Refunds

Warranty Claims:

Most water ski products come with a 12 month limited manufactures warranty. Please contact us prior to the return of all warranties or faulty stock to enable the most efficient way of handling your warranty claim. The customer is responsible for all return shipping costs. The manufacturer will specify if a product is to be repaired or replaced. When sending a product back please insert your receipt, return address, contact number and details of the warranty.

Water Skiers Warehouse will not issue a refund on a warranty claim unless specifically instructed by a manufacturer.

Returns & Refunds:

All returns for exchange must be made within 21 days of purchase and goods must be in their original unused condition. We will exchange it for a different size and/or colour if available and the customer is responsible for all shipping costs.

We offer a store credit only if an exchange is not available.

Proof of purchase is required for all returns.

Please choose carefully as Water Skiers Warehouse do not refund if you made an incorrect choice or change your mind.